Planned Giving Fundraising Officer at Sight Scotland

Location:
Robertson Avenue, Edinburgh (Working from home initially due to Covid situation).

Salary:
£27,155 – £30,063 per annum

Status:
Permanent

Reporting into:
Head of Fundraising

Closing Date:
Friday 18th June 2021 (TBC)

Interview Date:
Monday 28th June 2021 (TBC)

Job Description
More Info
Sight Scotland

In this role you will lead effective marketing programmes and campaigns for donor growth and acquisition.  You will play a key part in accelerating revenue growth in line with our strategy to achieve transformational fundraising in 10 years.

You will lead in the development of an integrated Individual Giving strategy that recruits, retains, and reactivates supporters, maximising their lifetime value and deliver a best in class supporter experience, based on deep insights and data.

You will manage Individual Giving campaigns and work with the Supporter Care Fundraiser to ensure high quality supporter care including responsive and prompt stewardship.

Individual Giving

  • Work with the Head of Fundraising to create a five-year rolling plan for Individual Giving.
  • Design, deliver and continually improve multi-channel stewardship journeys for new and existing supporters.
  • Manage Sight Scotland’s Individual Giving programme, including planning, liaising with external agencies, data and execution to recruit and develop committed givers and cash donors, using a variety of channels, to build the database as a key way of securing unrestricted income.
  • Manage all elements of regular givers, including the reactivation process and communication, upgrades, and the communications and journeys for all regular givers.
  • Manage Gift Aid ensuring income through this process is maximised in line with regulations.
  • Explore and develop possibility of a lottery as a form of individual giving.

Reporting and analysing and data

  • Lead the management of the Raiser’s Edge NXT database to ensure it is effectively and efficiently being used for stewardship, donor care, reporting and analysis.
  • Manage data segmentation and profiling for all campaigns and appeals.
  • Use Raiser’s Edge NXT and other data management and research tools to assist in data mining and prospect identification.
  • Produce in depth analysis of campaigns and appeals, producing income projections and lifetime value modelling and forecasts, ensuring the development of a long- term sustainable income stream.
  • Work with the Head of Fundraising to report on the identified KPI’s.
  • Use insight from previous results to focus on journeys that increase average values and long-term support.
  • Contribute to the Board report three times a year.
  • Work together with the Relationship and Supporter Care Fundraiser to ensure donations are correctly allocated and appropriately thanked.
  • Responsibility for overseeing GDPR compliance.
  • Liaise with finance to ensure timely and accurate processing of direct debits and fundraising related finance.

Campaigns

  • Work with colleagues across the department to identify and develop case studies for Individual Giving campaigns and donor care updates.
  • Work with relevant colleagues and agencies to create engaging copy and design, balancing the need to communicate en-masse with personalised and meaningful content.
  • Work with colleagues to drive income through integrated campaigns through digital means, website and other marketing campaigns.
  • Manage the creative process for developing campaigns.
  • Produce and keep updated all donor thank you copy and donor communications.

 Other

  • Adhere to the highest standards of fundraising practice.
  • Ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation.
  • Work with colleagues to use data segmentation to develop and adapt supporter journeys in order to maximise retention and optimise lifetime value.
  • Build relationships with internal stakeholders and help foster a fundraising culture.
  • Ensure relevant records on the database are kept up to date and accurate.
  • Keep up to date with changes in legislation, tax implications for charitable giving and Institute of Fundraising policies.

Contribute to the work of the Marketing and Communications department

  • Support cross team projects and events.
  • Work effectively and collaboratively with colleagues across the department.
  • Represent the organisation at conferences, exhibition stands and events.

Professional experience of:

  • Fundraising from individual donors.
  • Developing and managing donor journeys and stewardship.
  • Using Raiser’s Edge or similar.
  • Working with agencies and external suppliers.

Knowledge of:

  • The charity sector.
  • Budget planning and financial modelling.

Skills:

  • High level of database management and analysis skills, including the ability to segment data appropriately to create targeted campaigns.
  • Excellent writing skills, with good grammar and a persuasive writing style.
  • Strong relationship building skills.
  • Effective planning and organisation skills.

Other:

  • Ability to work flexibly including evenings and at weekends.

It is desirable that you will have:

  • Membership of the Institute of Fundraising.
  • Qualification in fundraising.

On a day to day basis you will work with different people and teams, these could be:

  • Heads of Service
  • Directors
  • Senior Leadership and Management Teams
  • Service Users
  • Families
  • Colleagues
  • Other Sight Scotland services
  • Senior Staff

THIS POSITION HAS CLOSED

We are no longer taking applications for this position. Further information about our Fundraising and Charity recruitment Services.